ECAT Escambia County Area Transit

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Customer Comment Form

Required fields appear in bold

Customer Name:

Phone:

() -

Email:

Describe your trip:

Was your Bus Operator courteous?:

Yes No

Did your Bus Operator announce major intersections?:

Yes No

Start Address:

End Address:

What time does customer need to be at "end address"?:

 a.m. p.m.

Enter the route(s) you used on this trip

Route

Route

Route

What factor(s) interfere with trip success?

Bus Trip
#1

Bus Trip
#2

Bus Trip
#3

Service does not begin early enough.

Service does not run late enough.

Route(s) does/do not operate on Saturday.

Route(s) does/do not operate on Sunday.

Route(s) cross paths, but time schedule(s) do not.

Minutes past the hour bus(es) at transfer point.

Other

What element(s) prevent(s) customers from riding? Be sure to list physical barriers or elements/issues related to the Americans with Disabilities Act (ADA).

To help us improve our system, please write any additional comments or facts about your trip(s).